please open this link in a tablet or your computer
If you wish to cancel your booking, you must notify us in writing. Such notification shall be deemed to have been given to us only on the date of the receipt of your letter, since we can act only on receipt. Please state the reason for your cancellation as it may be covered by your insurance policy but any claims must however be made direct to your insurance company.
The following cancellation charges for the holiday packages shall apply irrespective of the reason for cancellation. You understand and acknowledge that these charges are a genuine pre-estimate of the damages that we will suffer on account of cancellations. You understand that these damages are called liquidated damages in legal language, which are payable without proof of actual damages. You agree not to dispute such deductions or to demand proof of actual damages.
|30 days or more before departure||25% of total cost|
|15-30 days before departure||50% of total cost|
|15-7 days before departure||75% of total cost|
|Less than 07 days before departure||100% of total cost|
We take at least 7 to 10 working days to process refunds for bookings cancelled online.
Your bank may debit its own separate charges from refunds made to your credit card or bank account.